Placing an order

Thank you for choosing our online shop from which to purchase Nina Ottosson’s activity toys and other products.

Placing an order is very simple: choose an item, enter the desired quantity and add it to your shopping basket.

Fill in the required fields, select the delivery destination and place your order.

We only require the personal data that is needed for delivery: name, telephone number and e-mail address. The online store forwards

personal data to the transport service provider in order to deliver the goods. The online store does not send newsletters and offers to the purchaser’s e-mail address.

Payment

The prices (EUR)  of the products sold in the online store are indicated next to the product. A fee for shipping is added to the price. The shipping cost depends on the location of the purchaser

After placing your order you receive invoice to your e-mail address. You can pay by ordinary bank transfer or use Maksekeskus bank link.

Ensuring the security of your online transactions is of the utmost importance to us. All bank link payments made in our online shop are conducted via our partner Maksekeskus, which offers a fast and reliable payment solution.  It is a fast, secure and trustworthy payment system for those who wish to purchase or sell goods and services online. Maksekeskus’s security is ensured by security certificates and both hardware and software solutions.

Delivery time and options

We generally post your order the same day we receive payment. The maximum processing time is three working days.

If the item you order is out of stock, we will contact you to specify the delivery time or recommend an alternative.

You can also pick up and pay for items at Kadaka tee 2, Tallinn upon prior agreement. We accept cash or card payments.

Returns

If the item you order is defective and you wish to return it, notify us via e-mail within 14 days of receipt, providing a description of the product and your reason for returning it.

You can only return unused items.

The return costs must be covered by the customer.

Wishing you a safe and pleasant shopping experience!